Orders using our standard shipping option usually arrive within 3-5 business days. We also offer expedited shipping in which orders generally arrive in 2-3 business days. You can track your shipment via the shipment confirmation email you receive or

<p id="isPasted">Orders using our standard shipping option usually arrive within 3-5 business days. We also offer expedited shipping in which orders generally arrive in 2-3 business days. You can track your shipment via the shipment confirmation email you receive or by logging into your account. Shipping charges will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. Orders placed over the weekend may experience additional processing time. Your c<span data-token-index="0" id="isPasted">ourier will be selected based on your location, size of order, and shipping method.</span></p><p><em>Currently, we do not offer international shipping, but we are working to provide this service in the future.</em></p>

What is your shipping policy?

At Freewill, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team if your order has not reached you by the 5th business day. We understand

<h3 id="lost-packages"><strong>Lost packages</strong></h3><p>At Freewill, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team if your order has not reached you by the 5th business day.</p><h3 id="damaged-packages"><strong>Damaged packages</strong></h3><p>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team as soon as possible and include photos of the damaged items or package.</p><p>We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.</p>

What if my package gets lost or arrives damaged?

Here to help! Monday - Friday 9AM-6PM EST help@freewillhair.com

Freewill

Shipping & Tracking

What is your shipping policy?

What if my package gets lost or arrives damaged?