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Orders & Payment

How do I cancel my order?

Once your order has begun to process, we are unable to cancel it. We recommend you reach out within the first 30 minutes of placing the order and our team will do it's best to cancel it. Otherwise, you can return the order once you receive it. Please

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team as soon as possible. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or

What if an item is missing in my order

Reach out and confirm the below, so we can get you a replacement right away:- The item(s) you did receive in your package- The shipping address for your replacement if it is different than the original order- If the package looks opened or tampered w

Can I make changes to an existing order

While we always will try to help accommodate any requests to change or cancel an order, we cannot guarantee this is possible after an order has been placed. We ask you reach out to our team in the first 30 minutes the order is placed. Please note ord